Tenancy deposits explained — protection, deductions and timelines
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Your deposit protects the property against unpaid rent or damage beyond fair wear and tear.
Deposit protection
- In England, deposits must be protected in a government‑approved scheme (TDS, DPS or MyDeposits)
- You’ll receive prescribed information within 30 days
Deductions
- Unpaid rent
- Damage or cleaning needed beyond fair wear and tear
- Missing items listed on the inventory
Timelines
- After check‑out, we aim to agree the deposit outcome quickly
- Disputes can be raised through the scheme’s ADR process
Keep records: inventory photos, communications and receipts. They help resolve any questions quickly.